Furniture & Equipment
Do you hire furniture?
Yes we have a wide range of furniture for hire with your marquee. Our furniture is also available for hire separately. Please click here for further details.
How many guests can I seat around a table?
As a general rule of thumb: 8–10 around a 5ft circular table, 6-8 around a 4ft circular table and 6 on a 6ft trestle table.
Do high heels get stuck in coconut matting?
Very rarely but it is possible. Coconut matting is one of our most popular flooring choices due to its cost effectiveness and durability.
Do we need a generator?
If you do not have a power source on your site then you would require a generator. Royal Marquee Hire can add this to your quotation for you upon your enquiry.
Do we need a heater?
During the summer months it is not always necessary for a heater, unless you have chosen a particularly large marquee for use during the evening. During the colder months we would always advise that you use a heater. Royal Marquee Hire will be able to recommend the correct type and size of heater at your time of enquiry. In the event of snowfall then you must keep your marquee heated to 12 degrees c to prevent snow settling on the roof of the marquee. More information about heating your marquee can be found here.
Do uplighters provide enough light?
Uplighters are best used as mood or effect lighting so if you require the marquee to be bright then it would be best to go with other lighting options as well. Globe and Chandelier lights are the normal main lights used within our marquees. Details of which can be found in the lighting section of our website by clicking here.
Do you hire toilets?
We are able to offer a range of toilets to service your event. For a smaller event we would suggest using a 2+1 unit and for some larger events it may require a larger unit with the option of a daily valeting service during your hire period. More details can be found here.
Can I just hire a heater or other equipment from you and not the marquee?
We do hire out equipment independently but we hold back a certain amount of our stock to go with our Marquees. In the summer we hold back more equipment than the winter. Please enquire about availability.
Why is it essential for my dance floor to be put on level ground?
The dance floors are locked in tightly together and become rigid therefore if the ground is not fairly level then there could be potential trip up hazards around the edges.
Payments and Hiring Policy
Why do I have to pay a deposit?
No binding contract will exist until you have accepted our quotation in writing, have paid a minimum of 30% deposit and we have issued you with a written acknowledgment of your acceptance. We ask for a deposit as a way of receiving full commitment to hire the marquee. As we only hold limited stock, if a customer decides not to go ahead with their marquee hire, we may be unable to re-book that stock for that duration. Deposits are non-refundable.
When must I make my final payment?
Final payment must be paid in cleared funds thirty days before the marquee is setup. Alternatively you may phone the office and pay over the phone by credit or debit card. If you wish to pay by cheque then payment must be made 40 working days in advance of your set-up so that the final payment can be cleared in time. Bookings made within 30 days of the event must be paid in full.
Can I make last minute changes to my marquee?
Alterations to accessory requirements can be made no later than 48 hours in advance and are subject to availability. Marquee alterations are flexible and are based on our terms and conditions. Should the Hirer wish to cancel any items from within the contract then our cancellation policy applies. Please see our Terms and Conditions for further details.
How long is your marquee hire period?
Our marquee hire period is for 1-2 days. Typically if hiring a marquee over the weekend we will erect your marquee on the Thursday or Friday before the weekend and take down on the Monday or Tuesday. If you require your marquee to be hired over a longer period of time we have a very reasonable extended hire price charge, which will be accurately calculated within your original quote.
When will you setup and take down my marquee?
With an event being held over the weekend we would typically erect marquees on the Wednesday, Thursday or Friday before an event and we dismantle them on the following Monday, Tuesday or Wednesday. If you have a special requirement please let us know. Additional charges may apply if you require your marquee to be erected on a Saturday or Sunday. Typically 10% of the hire charge will be applied for a Saturday setup and 15% for a Sunday setup. With an event being held during a weekday we would typically setup the marquee the day before your event and dismantle the day after unless otherwise stated in advance of booking by the Hirer.
What is the damage waiver charge for and is it refundable if nothing is damaged?
The damage waiver is to cover you for any damages or wear and tear of the equipment hired. Every event has some wear and tear even if minimal therefore the charge remains.
Can you suggest venues?
We work closely with a selection of venues and would be pleased to recommend them where appropriate. Please contact the office for help with finding a venue on 020 7112 8950.
Do you have insurance cover?
Yes. We hold combined policy insurance for a value of up to £5 million damages. We are able if required to offer risk assessments and method statements upon request. Details of insurance cover requirements can be found within our Terms & Conditions.
Could a marquee damage cables or pipes running underneath the site?
Damage is possible if cabling or pipe work is near the surface. This should be discussed at the site consultation. The hire charges are based on the assumption that no drains, cables or other services are buried beneath the surface or otherwise concealed.
Will a marquee damage our garden?
Grass that has been covered for several days will temporarily turn a shade of yellow but should recover within seven days. We are always very careful not to damage plants and flower beds if included in a marquee but would ask that any shrubs, plants or other materials that are obstructing the site and entrance to the site are removed before are arrival.